By The ReduceMyExcess Team,
08 October 2021
What are Towing Costs?
Towing costs are as simple as they sound, they’re essentially and amount of money to have to pay a recovery company to collect your stricken hire car. They can vary drastically in amounts depending on which country you use and what kind of recovery company you use.
When Do I Pay Them?
You’ll often pay them up front, or even before the recovery vehicle has assisted you. Depending on what country you’re in you may even need to pay in cash, so make sure you have a good amount on you. However, remember that you’ll need a receipt so make sure you get one, regardless of how you pay.
How Do I Get Reimbursed?
Once your rental period is over, you can begin claiming back any towing costs through our claims process. Make sure you keep all records of what you paid including receipts and/or invoices from any recovery agents.
Are There Any Exclusions?
Unfortunately we can’t cover towing costs if it isn’t caused by an accident, damage to the car or a breakdown.
Towing costs will only be covered as long as the car is taken to the car hire company premises or your pick-up location, whichever is closest. If you get towed anywhere else then those costs incurred won’t be deductible.
I Still Have Questions...
If you have a thirst for knowledge and are looking for more answers then head to our FAQs page for all the answers.
Equally you could reach out to our fantastic customer service team by using our contact us form.