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Feedback for Car Hire Excess Insurance has been compiled from 578 customer reviews:

DateScoreCustomer Comment
+

Appears to be good value, yet to make a claim.

++

Easy to take out insurance online, fair price, no hassle & a lot cheaper than the excess insurance offered by the Car Rental company.
Did not need to make a claim so can't comment on that process

++

Good product at competitive price

+

Straightforward and when I had a query replied quickly. Does not cover '24 hour accident and emergency' but none of the excess insurers do this and the car rental insisted I needed this if I were to have an accident.

++

So easy to arrange cover and very economical. Had to put in a claim for a small amount of damage which was dealt with very quickly and without any hassle. Would recommend without hesitation

++

Not made a claim but service and setting up were good.
As is the price.

++

Great value product

+

It's cheap! Never had to avail of it though.

+

Did not receive a confirming email, but when I phoned up they were very helpful and polite.

++

I was delighted when I found eversure. A brilliant and easy service to buy. Luckily I didn't need to make a claim!

++

Once again, I was pleased with the product and level of customer service. I didn't actually need to use the excess insurance but just having it gave me peace of mind.

++

Easy to buy online using phone last minute decision

+

???

++

Simple description, easy to understand and to select. Competitive pricing. Well done!

+

Good value, documents sent through promptly. Didn't need to use the insurance so cannot comment on that side of things

++

Been so easy to deal with.

+

Competitive prices and online discounts made this an easy choice when finding holiday car hire insurance

+

V straight forward and one of the most competitive premiums.

--

.The car rental company didn't want to know about this per work and insisted on taking their expensive cover. So, I was red my money buying your cover.


On 19-Jun-2017 the supplier responded:



Thank you for your feedback of ReduceMyExcess.co.uk. We are sorry to hear that you had a difficult time with your car hire company, I believe they can be quite pushy at the desk to try and make their sales. However, they should not refuse your car hire cover, compulsory elements are already included in the hire costs and any additional benefits such as excess insurance are optional unless they have written this into their agreement.

The Car Hire Excess Insurance you purchased through us is reimbursement insurance, meaning we insure you and not the car hire company. Any charges incurred by the car hire company must be paid by you but then you claim back the cost through us. We have no relationship with the car hire company so they will not care who you are inured with as long as they get their money if you damage the car. We have a FAQ section on our website which explains that you do not need to show the car hire company your Certificate of Insurance: https://www.reducemyexcess.co.uk/faqs.aspx

We also recommend our customers check out the ReduceMyExcess Blog on our website which is full of useful information to help you have a successful car hire experience: https://www.reducemyexcess.co.uk/blog/problems-at-the-car-hire-desk.aspx

Many thanks

Aliy

+

Quick and easy to arrange.
Fortunately we had no mishaps whilst abroad so no need to claim but was reassuring to have excess insurance, particular the extreme cost from rental companies.
The ultimate test would be the ease and level of a claim settlement.
Will use again


On 26-Jun-2017 the supplier responded:



Thank you for taking the time to review ReduceMyExcess.co.uk Car Hire Excess Insurance. We agree that insurance is all about having peace of mind and the only way to truly test it is to make a claim but we are confident that should you ever need to claim on your insurance with us you will not be disappointed.

We hope we were able to save you money on your car hire and that you had a really enjoyable trip.

Many thanks

Aliy