Our Reviews

Feedback for Car Hire Excess Insurance has been compiled from 532 customer reviews:

About time someone did this and stop the car hire company making vast profits Many thanks GW...

Quick and efficient.

Easy to access

I really can’t rate them any less becusse the peocess was painless and essy to use. If I had an actual claim a more accurate review could be written. Other than this no problems.

Easy to understand policy that covered my requirements. The certificate and documentation arrived immediately. I can't comment on performance as thankfully not been in a situation where it's been needed.

I have never claimed so I don't know how good they are at paying out. They're efficient at collecting. I've given this a bad review because they are pestering me to review when all I've done is to pay them money. I think that is underhand. People don't want to know how good they are at collecting. They want to know how good they are at paying.

The merchant added a comment , by Dom:

Hi Simon, thanks for taking the time to give us some feedback. Sorry that you don't like the way reviews are collected. The emails that are sent to you are automated and are sent by Feefo so we don't have control over exactly when they're sent. However at the bottom of your Feefo email is a little unsubscribe button that you can press if you'd like to bow out of giving us a review. Nevertheless, I've passed on your frustration to the relevant department.
Thanks again, Dom

An excellent product but would be better if the insured was not a middle man and the excess insurance dealt direct with the hire company

Insurance process done within a minutes

Money taken via credit card for product on 21/11/18 by auto renewal Money returned via credit card on 30/11/18 - for medical reasons - fantastic service when we are able to travel will use them again and recommend them to friends.

Very easy to organise and good value.

Excellent product that helps avoid the rip off fees charged by those criminal car hire firms

Very easy to deal with. Excellent product.

Easy to do online, did not have to claim but process easy and quick

Excellent value, easily sorted.

Good price, excellent coverage - very easy to purchase via website

Extremely easy and straightforward to understand and simple to use the service.

I had to cancel our auto renewal, there was no problem or issues. It was dealt with in a friendly & efficient fashion. The refund of payment took 2 days.

Quick easy and cheap

Quick, painless and great value

Easy to buy, but proof of value would be in a claim