Our Reviews

Feedback for Car Hire Excess Insurance has been compiled from 201 customer reviews:

So far very good!!! I will recommend you to friends and family in the future..

I cancelled my policy but have not been reimbursed my premium

We added a comment , by Customer Service Team:

Hi James, Thank you for getting in touch. I responded to your email on 1st September 2021 and have been waiting to hear back from you - I have resent the email over just now - if you respond to that we can get this matter resolved for you. Kind regards Rebecca

Good service

Quick and easy, reasonably priced and gives a piece of mind.

Easy to purchase - piece of mind for my upcoming trip - have never claimed before so cannot comment on their customer service

Easy to use website,car hire excess insurance so much cheaper than avis and for the same thing,I would and will definitely recommend and use again.

Easy to get the rate, easy to book, very cost effective. Didn't have to use the policy itself (thankfully!) so unable to comment on the service provided if did need to.

I have used ReduceMyExcess for 4 years, fortunately never having had to make a claim. The policy provides great value for money and the reassurance if something unfortunate occurs you are covered for reimbursement.

I have been a customer for many years. Because of Covid , I did not renew my subscription for the obvious reason that we cannot travel. When I started to travel , I tried to renew my subscription, but to my surprise your agent informed me that I cannot do so because my subscription renewal has lapse. I understand , but I am disappointed that 1. I should have received some kind of benefit from you for not using your service for a whole year because circumstances beyond my control. But you did not even care to offer me some kind of discount on the new policy. So I am sorry to say that your customer loyalty is NIL.

Easy and competitive process

Very easy site to navigate, had a query and it was answered very quickly. No hesitation in recommending this company.

Late cancellation handled swiftly and well

Very good website nice and easy to order do you approve it thank you very much

Quick & efficient & reasonable. Thanks

Great value and very helpful.

Good solid service and well priced. Easy to use website

Reasonable level of cover at sensible price. Haven't needed to make a claim so don't know how well it might be handled and that's why I can't rate higher.

Very easy to arrange and much cheaper than at hire desk!

Thanks excellent service Really happy fast response and good service

Very reasonable and simple to arrange.