Great price for the cover. I know that I am fully covered for my upcoming holiday.
Easy quick and reasonable
Excellent We may have a false claim pending but help on phone very good and refused to sign as I did not accept responsibility
Simple to Use - but not had cause to claim.....
Fast and easy service and so much cheaper than the hire company wanted to charge me
Service was good. Thankfully I didn't need to experience the claims procedure.
Very easy to navigate on line, inexpensive compared to others for what I needed reduced my excess abroad thank you Mr A T
Requested to cancel my account and didn’t hear back for days
We added a comment on 12th June 2025, by Charli: Hi Nick Thank you for your feedback, I'm sorry to hear that you are unhappy with our response times. We are currently experiencing high volumes of work, this unfortunately affects our response times. When you submitted your initial request, you received the following confirmation: "Our agents will review your request and get back to you as soon as possible, ideally within two working days.". Please note, my colleague has since replied to your case and resolved this issue. Kind regards, Charli
We added a comment on 12th June 2025, by Charli:
Hi Nick Thank you for your feedback, I'm sorry to hear that you are unhappy with our response times. We are currently experiencing high volumes of work, this unfortunately affects our response times. When you submitted your initial request, you received the following confirmation: "Our agents will review your request and get back to you as soon as possible, ideally within two working days.". Please note, my colleague has since replied to your case and resolved this issue. Kind regards, Charli
So easy to do
Easy process, reasonable rates. Didn’t need to claim.
Great value. Saved over £70 on a 4 day trip!
Great value. Cheaper than the point of sale excess deal by a country mile.
Quick, easy to set up and a lot cheaper than doing it in country at the hire car desk.
Always very reasonably priced. I have had to make one claim and everything went through smoothly with no problems at all . Very impressed.