Our Reviews

Feedback for Car Hire Excess Insurance has been compiled from 271 customer reviews:

A very easy experience, good value and prompt confirmation.

Easy to use, claimed once over the years, simple and supportive process. Th challenge for those using this product is to resist the hard sell at he point of hire, some untruths, in simple terms they want to charge you circa £200 plus per week to insure £1000 excess, 20% per week!!! Absolutely outrageous

No problems and saved me money!!

Good quick service, made an amendment without charge or bother!!

Purchasing experience straight forward!

Good service & informative. Simple to use Website. A lot cheaper than the car rentals extra cover

Would recommend. Quick and easy to use.

Warn us about Goldcar

We added a comment , by Customer Service Team:

Hi Stephen, Thank you for getting in touch. I am sorry to hear that you are unhappy. There is no reason why the hire company should decline our cover. The only hire company that we do not cover is Green Motion. The hire company have no authority over whether you even have an insurance policy for your excess or as to whether you take responsibility of the excess yourself and have no policy in place. I am sorry that you have had this experience but it is not to do with our cover. Kind regards Rebecca

Competitive price providing adequate excess cover with a few extras. Much better than buying from car rental company.

This cost 18.50 for 1 week versus 92.00 from hire car company.

Quick and easy to purchase, reasonably priced.

Yearly worldwide car hire insurance at the best price.

Easy to set up with a great price for a years cover

Great help, online. Would have given 5 star if I was able to speak to someone. Would have been helpful to have it clear on the website if a start date had been cleared.

Excellent price and very simple to understand system, would recommend highly.

Nothing so far. Issuing policy and taking my money is the easy part. Proof of the pudding comes when I submit a claim.

I have used this policy for many years now. It is very clear what you are buying and does what it says. The price now is very competitive. I haven't had to claim yet!

Very reasonable price and gives peace of mind when hiring abroad and saves on heavily priced insurance cover abroad

Great price and easy process to purchase, was really impressed with their comms when I needed to change dates. Thanks

This has made the whole experience of car hire so much easier! I was buying really expensive insurance for a car that took me from the airport to a small town where I only did local stuff and sometimes didn’t even drive the car for a day or two! Simple is good