Very easy to use, much better value than using the car hire company. But fortunately never had to claim so cannot comment how good the insurance is and the service provided.
Easy thing use
It works and was easy to use
Excellent saved us a bit of money
Easy to use and clear
Easy to apply with straight forward pricing.
Quick, easy and good value.
What a great way to help reduce my excess. Thanks
Very easy and straightforward to use
All good
Your Reduce My Excess was recommended to me by another rental driver who was joining us for a holiday in Portugal. Your service gave me peace of mind during my 450 kilometres of driving in Portugal.
Excellent
Grest and easy process to get peace of mind for car rental aboard , at a reasonable price
No idea- in reality the only way one can judge such services is how the custoner is treated if things go wrong and a claim Is made.
We added a comment on 14th November 2025, by Charli: Hi there Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed. Kind regards Charli
We added a comment on 14th November 2025, by Charli:
Hi there Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed. Kind regards Charli
Very easy to receive and purchase a quote, fortunately never needed to claim so can’t say much more.
easy to book. good value for money’s paid
Great, simple experience to get what i needed, all in less than 30 minutes. Product is fit for purpose and we'll priced.
Tried to contact customer services twice, and both time got an automated "we are too busy to help, but here are our faqs" reply. Luckily I never needed to claim, but absolutely terrible service. I don't know what to expect if you ever needed to actually claim for something...
We added a comment on 14th November 2025, by Charli: Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague did reply to you on the 4th November, but we did not hear back from you. Kind regards, Charli
Hi there, Thank you for your feedback, I'm sorry to hear that you're unhappy. I can see that my colleague did reply to you on the 4th November, but we did not hear back from you. Kind regards, Charli
Wasnt clear to find van cover