What is Misfuelling Cover?

When it comes to hiring a car in another country, refilling it with fuel can sometimes bit a little bit stressful. Firstly, not all petrol stations abroad look and work like the ones in the UK do and if you accidentally put the wrong type of fuel in your hire car then it could ruin the engine of your vehicle let alone ruin your entire holiday!

Misfuelling cover will reimburse you the cost of having to call out an engineer to drain your hire car’s fuel tank and get you going again.

How Does it Work?

Misfuelling cover works on a reimbursement basis, so your cover will reimburse the cost (up to a certain amount) of having your hire car drained and flushed to remove all incorrect fuel.

You can claim this money back after your rental period has finished and once you’ve returned the car, so make sure you keep all records of costs you incurred.

What do I do if I Misfuel my Hire Car?

The most important thing to do is to not drive your car. If you attempt to drive your you could cause very serious damage to its engine.

As soon as you’ve realized what you’ve done, call your hire company, who can help with arranging an engineer to assist you, keep all notes, invoices and charges you’ve had to pay as you may need them for your claim with us later.

Are There Any Exclusions?

You will only be reimbursed up to a maximum of £1,000 for charges caused by misfuelling and regrettably we can’t cover any claim for replacement fuel or any costs for parts that may have been damaged in the process.

Additional drivers will be covered for misfuelling, just make sure that they were named on your rental agreement beforehand.

I Have More Questions...

If you have a thirst for knowledge and are looking for more answers then head to our FAQs page for all the answers.

Equally you could reach out to our fantastic customer service team by using our contact us form.