DO NOT BOOK car hire through sixt. Intimidating, high-pressure sales on pick up forced us into additional agreement that we didn't need or want. Which came with hefty additional costs of course. Misled as to what we were paying for on pick up and return-no card receipt issued until after event on specific request. On collection we joined 4 other customers querying the additional costs charged- all in hundreds. On many previous occasions we gave never had these issues with other companies. Months later no satisfaction through customer services. Sixt should be investigated by agencies who govern this business if you look at reviews continually mentioning their sales practices.
City/airport: Dubrovnik
NB43's rating of their experience of Sixt: (1/5) on 24 September 2019
Class.
City/airport: Dublin
Stephen's rating of their experience of Sixt: (5/5) on 24 September 2019
Verified ReduceMyExcess customer
Could not be faulted, from collection to drop-off, everything went very smoothly indeed. The very slight damage to the car on collection had been noted and the exact terms of the rental agreement were explained quickly and simply on collection. The car was clean, had only covered 7000Km and was provided at a competitive rate. I have avoided car rental in Italy, due to poor customer service and even poorer cars - this isn't the case with Sixt. They were genuinely five star.
City/airport: Brindisi
Uxbridgehorn's rating of their experience of Sixt: (5/5) on 21 September 2019
I chose Sixt because it had received good reviews on Which and was reasonably priced (neither expensive nor suspiciously cheap). It lived up to the reviews and all went smoothly.
City/airport: Edinburgh
Sara123456789's rating of their experience of Sixt: (4.5/5) on 20 September 2019
Just ok
City/airport: Thera
Santa's rating of their experience of Sixt: (4/5) on 18 September 2019
Very good. Efficient and quick.
DaveJC's rating of their experience of Sixt: (4.5/5) on 17 September 2019
Great, fast, friendly service.
City/airport: Cagliari
Bemorerob's rating of their experience of Sixt: (5/5) on 14 September 2019
Worst car hire company I have ever used. They have cheated me twice in 5 years.
City/airport: Manchester
Brian's rating of their experience of Sixt: (1/5) on 12 September 2019
straightforward hire process , nice car , no problems encountered
City/airport: glasgow city centre
jangit's rating of their experience of Sixt: (5/5) on 12 September 2019
Very efficient and friendly
City/airport: Marseille
Brean petergulliver57@gmail.co.com's rating of their experience of Sixt: (4.5/5) on 11 September 2019
The car was fine - upgraded from a Golf to a Corolla saloon, and in perfect condition. Delivery to our hotel in Vilnius happened just as it should. But collection from our hotel in Riga was a complete foul up - Sixt failed to collect at the time in the rental contract, failed to ring back when they said they would, then dumped on us the problem of finding safe, legal parking until they could get around to collecting the car. This really spoiled our experience of the car rental.
City/airport: Vilnius
Woofer's rating of their experience of Sixt: (3.5/5) on 9 September 2019
Always used SIXT as you always get a decent car, very easy to deal with if you have any problems
City/airport: Bordeaux
Rf's rating of their experience of Sixt: (4.5/5) on 8 September 2019
Nice pickup area, nice car.
City/airport: Heathrow
Royal Caribbean Cruiser's rating of their experience of Sixt: (5/5) on 4 September 2019
Adequate but expensive
City/airport: Paris
Neil's rating of their experience of Sixt: (1.5/5) on 3 September 2019
Do not use. They sneaked extra charges on our bill without making them explicit. They charged you at the end of the hire when you have not got time to argue as you need to get your flight.
City/airport: Split
Sierra Mike tango's rating of their experience of Sixt: (1/5) on 3 September 2019
Car came clean and in good condition only issue we had was we felt extremely bullied into taking their full insurance and made to feel if we didn't then the car would've been damaged within our rental agreement
City/airport: Pula Airport
Xy's rating of their experience of Sixt: (3/5) on 2 September 2019
Thieves. Small scratch on bumper £300 to put right apparently. Fortunately I had bought my own excess insurance - despite their attempts to guilt me into buying the overpriced damage waiver saying my policy was not valid. Tried to up sell me to a bigger car I didn't want at the airport and knowing well those were the only cars they had. I didn't fall for that scam fortunately. They even asked me to give them a 5* review! Car rental is murky industry I went with Sixt thinking paying more would mean a better service - I was wrong.
City/airport: Palma
G-unit's rating of their experience of Sixt: (1/5) on 29 August 2019
Worked well - good, well prepared car - bigger than ordered. Very efficient hand over and return at Billund. Invoice forwarded by e-mail within 3 hours.
City/airport: Billund
BBill's rating of their experience of Sixt: (4/5) on 27 August 2019
Easy to deal with, easy to find counter at the terminal, and car collection just 200m from exit. Easy return, all in all exactly what it said it would be like
City/airport: Bari airport
Timh's rating of their experience of Sixt: (5/5) on 24 August 2019
No issues very quick return when they saw I was I a hurry
City/airport: Montpellier
Lee's rating of their experience of Sixt: (5/5) on 24 August 2019
Very good service from Sixt, very friendly employees, and generally a stress-free experience.
City/airport: Thessaloniki
PS's rating of their experience of Sixt: (5/5) on 24 August 2019
I found the 'hard sell' at the airport difficult. They sold me breakdown cover on a brand new vehicle, stating that if I didn't take it I would have to pay if the vehicle had to be recovered during my trip. I do not know whether this is the case. They told me that I needed to bring the car back to the airport with an empty tank - it was full when I picked the car up and charged me £51 for a tank of fuel. I checked with the company who I booked the car through whether this was correct and they advised me to fill up the tank as per my rental agreement document and to ask for a refund of my £51 which I did. They told me that Sixt would not recognise my 'excess insurance' which I had taken out separately and put a £1200 hold on my credit card. All in all, I found renting a car with Sixt placed great stress on me during the holiday. Not to be recommended. Having said that, the car was brand new and very clean and when I returned the car, the staff were polite and courteous.
Ali's rating of their experience of Sixt: (1/5) on 23 August 2019
Good service. Best desk in the Airport. Car new and in great condition.
City/airport: Aeroporti Di Puglia
Ads's rating of their experience of Sixt: (4.5/5) on 21 August 2019
Very good. Tried the hard sell re extra insurance but excellent otherwise. Easy to collect and drop off.
Jon's rating of their experience of Sixt: (4.5/5) on 21 August 2019
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