Car hire company was good. They stayed up despite the flight being delayed to past 1am
James's rating of their experience of Sixt:
(4/5) on 25 September 2023
Verified ReduceMyExcess customer
Easy to use, good selection of small/ budget cars and competitive. Reservation made via Ryanair.
Colin's rating of their experience of Sixt:
(4.5/5) on 18 September 2023
Charged us £1000 for ' damage '. Stupidly. didn't take any photos etc. If there was any damage, it wasn't caused by ourselves. I felt uneasy with this company, from the time we picked the car up. Will never use again. Total scammers
Eagle's rating of their experience of Sixt:
(1/5) on 18 September 2023
Clean , new car , easy to hire
Nugz's rating of their experience of Sixt:
(4/5) on 18 September 2023
Would not accept car hire excess insurance and were forced into paying an inflated fee for excess insurance even though this was taken out with a third party provider. Reduce my excess
Keira's rating of their experience of Sixt:
(1/5) on 18 September 2023
Always honest and fair dealings at SIXT
PieterE's rating of their experience of Sixt:
(5/5) on 15 September 2023
Efficient and very helpful and friendly
Trish's rating of their experience of Sixt:
(5/5) on 18 October 2022
Friendly, efficient and helpfull
Tony's rating of their experience of Sixt:
(5/5) on 17 October 2022
Always helpful and professional and reasonable. When I return vehicles they are always fair.
MothershipCnnx's rating of their experience of Sixt:
(5/5) on 10 October 2022
Korcula's rating of their experience of Sixt:
(3/5) on 3 October 2022
Customer experience and care second to none.
CKFS's rating of their experience of Sixt:
(5/5) on 21 September 2022
Friendly efficient check in. Car suited our needs. Sat Nov was a bonus.
España Man's rating of their experience of Sixt:
(4.5/5) on 13 September 2022
Doug's rating of their experience of Sixt:
(5/5) on 25 August 2022
Brilliant. Was told about this from a friend. Well worth the money. Saved me paying £130 with SIXT.
Sid8775's rating of their experience of Sixt:
(5/5) on 17 August 2022
Absolutely awful experience. An hour out of Paris, we reported a warning symbol and alarm to Sixt and were advised to pull over and not drive the vehicle, but we received absolutely no support for the following four hours despite endless phonecalls - no alternative method of transport and sleeping arrangement given we were almost 400km from our booked holiday accommodation!! We were stranded with our small children and my mother, all of whom were hungry and extremely tired. We ended up booking into a hotel and taking the car to a Peugeot garage ourselves the following morning, where the issue was rectified, but despite promises of a hotel bill refund we have had no replies to our efforts to contact Sixt and lost an entire day of our time away!! A hugely stressful start to our holiday!
Jess's rating of their experience of Sixt:
(1/5) on 6 August 2022
Initial car I was given had a service light showing. Changed for another vehicle which despite showing on their spec.would fit two large suitcases and a small one we were only able to get one in. Changed car again so delaying us by over an hour. Not ideal after a 3 hour flight delay!
JK's rating of their experience of Sixt:
(3/5) on 21 June 2022
On the plus side they were very friendly and efficient both at car collection and return, and were not at all pushy about extras. My only gripe is that the car offered was not really "similar" to the one I booked (a size smaller I would say). I took it, because the alternative was waiting for a larger vehicle to be prepared.
BGGB's rating of their experience of Sixt:
(3.5/5) on 21 June 2022
Well, what a refreshing change. Pick up was quick and easy. All-completed and on my way in less than five minutes. Staff very friendly and helpful. No pressure To convince me To take the extra insurance - I advised this was covered separately - which made a pleasant change to experiences with other companies. My one concern was a lack of checking over the vehicle before handing it over and being in a dark underground car park it was very difficult To self check all the pre-existing dents/ scratches. After I had left the garage however I received an email containing details of existing damage. 33 different items! This caused me some concern given I could not have checked them all before departure due to poor light and sheer number of minor dents/ scratches. However I needn’t have worried. Upon returning the car a week later there was no issue at all. a brief once over with the Sixt representative and I was then wished on my way home. No quibble, no attempt to identify any additional damage ( there wasn’t any ) or charge me any extra - as has been the case from Other rental companies in the past. So overall, friendly, professional, efficient service all round. Very impressed.
Mike's rating of their experience of Sixt:
(5/5) on 19 June 2022
Flight was delayed so we called the sixt airport desk and arranged for them to hold the economy car that we booked, by the time we got to the airport they had given the car to someone else and could only offer us a premium range rover (for an eye watering cost) We had to go with another company (losing our deposit) and pay more than we had originally planned
Bob's rating of their experience of Sixt:
(1/5) on 17 June 2022
Very efficient, great service
BrookieMcr's rating of their experience of Sixt:
(4/5) on 15 June 2022
Terrible. This was a new car but Sixt dissabled the GPS because they wanted to charge extra for something that ECERY NEW Audi has. Also Sixt wanted us to take out INSURANCE that is at a CRAZY PRICE for accidental damage. I WANT TO WARN ALL PEOPLE THAT THIS INSURANCE CAN BE PURCHASED FROM MANT COMPANIES FOR ONLY 15 EAROS but Sixt chages RIDICULOUS PRICE for same insurance. I WILL NEVER USE THIS COMPANY again.
Skydancer's rating of their experience of Sixt:
(1/5) on 14 June 2022
Kaz's rating of their experience of Sixt:
(5/5) on 3 June 2022
Excellent service and well prepared cars
Ian's rating of their experience of Sixt:
(5/5) on 31 May 2022
CDW insurance and theft cover not provided by Sixt. Can add, but at v prohibitive rates. All felt like a rip off.
Spider's rating of their experience of Sixt:
(1/5) on 13 May 2022
This review is not about Reduce My Excess that service is good, easy to use and competitive. This is about SIXT rental and our experience of travelling with young children late in the afternoon. The SIXT rental office was closed and the contact number on their door doesn't connect at all. We booked weeks in advance and received confirmation and marketing emails constantly before our travel date. Avis came to the rescue and the five other rental companies (Hertz, Eurocars etc.) all had open manned offices. We only managed to get a car because the lady ahead of us couldn't drive manual cars and hadn't booked an automatic! It was the only car available and we were lucky to get it. We had an 100 mile onward drive but could have been stuck at Aberdeen Airport with no hotel and two young tired children, anxious about their new school. The other car hire company staff whipped round to try and help and they all reported that our experience was a common occurrence with SIXT customers at Aberdeen Airport and that they often took the brunt of complaints from let down customers even though they don't work for SIXT. I have applied for a full refund of the advance paid rental and payment of the difference in cost between Avis and Sixt fees. Will update this post when I have more info as to how they respond to my complaint.
Never Use SIXT's rating of their experience of Sixt:
(1/5) on 9 May 2022
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