Alamo outsource to a company called Locauto who I suggest people avoid. I was charged 105 Euro for being one hour late and charged 264 Euro for scratches on the passenger side alloy wheel hub. Both charges were in my opinion excessive. I did not take photos of the wheel but would advise anyone else who ends up using Locauto to make sure they take plenty photos before driving the car away.
City/airport: Pisa International
JohnL's rating of their experience of Locauto:
(1/5) on 14 August 2017
Verified ReduceMyExcess customer