Staff shortage and lack of communication ( no signage ) meant there was a queue out of the office door. Waited at least 45 minutes , then suddenly half the queue walked away . The rep had announced they had no spare cars for those that had not booked in advance . Got a nice VW TCross and no hassle returning it to the airport , very efficient and friendly staff there.
City/airport: Palma ,Mallorca.
Beaver's rating of their experience of Europcar:
(3.5/5) on 19 August 2019
Verified ReduceMyExcess customer