The Enterprise gave me a hard sell for their extra insurance ... the Penzance office where I dropped my car off were great and helpful.
City/airport: bristol
Victoria's rating of their experience of Enterprise: (1.5/5) on 7 January 2020
Verified ReduceMyExcess customer
The initial price was good but they charged £6 a day access for recovery and breakdown plus it would be £1000 access for each item damaged so £1000 for mirror etc
City/airport: Newcastle upon tyne
Mak's rating of their experience of Enterprise: (1/5) on 6 January 2020
Excellent staff, very helpful /friendly, Only thing I'd say is when booking on line, make sure your happy to receive any vehicle given, I booked an insignia or similar was given a nissan qashqai as equivalent, not sure I'd put them in the same category.
City/airport: Stafford
Cornwall2019's rating of their experience of Enterprise: (3.5/5) on 4 January 2020
Very satisfied with service. Upon arrival we were able to immediately proceed with pick-up. The model of car was not available so we were upgraded to a better model at no extra cost. When dropping the car back, there were no nasty surprises and the process took only a couple of minutes.
City/airport: Heathrow
Ashley's rating of their experience of Enterprise: (5/5) on 1 January 2020
Great service and car
City/airport: Canterbury
Ceders's rating of their experience of Enterprise: (5/5) on 30 December 2019
Excellent customer service and quality vehicles
City/airport: Crewe
Jim's rating of their experience of Enterprise: (5/5) on 28 December 2019
Car was good rent price good excess was £1000 excessive there insurance extortionate
City/airport: Bristol
Alex l's rating of their experience of Enterprise: (4/5) on 19 December 2019
Good service
City/airport: Skelmersdale
Hagar's rating of their experience of Enterprise: (4/5) on 13 December 2019
All good. Friendly staff. Pleased with service.
City/airport: Bodmin
Bruno's rating of their experience of Enterprise: (4/5) on 9 December 2019
Excellent, straightforward service. No negatives. Will use again.
City/airport: Edinburgh
AB's rating of their experience of Enterprise: (5/5) on 3 December 2019
Excellent service all round: new car, great customer service and a lift Home!! 5*
City/airport: Norwich
Bodprophet's rating of their experience of Enterprise: (5/5) on 3 December 2019
Excellent service at short notice. Car fine, no hard sell of insurance etc and even gave me a lift to my final destination when returning the car
City/airport: Melton Mowbray
Peter B's rating of their experience of Enterprise: (5/5) on 3 December 2019
Given I have always had great service from Enterprise, this rental was a little disappointing. The car had been badly scratched, was not clean outside, and the tyre pressures weren't right ( warning light on) . They did apologise and waived a charge for the toll- vignette which was appreciated. Everyone has an occasional bad day at the office. I'll definitely rent from them in the future.
City/airport: Ljubljiana
AB's rating of their experience of Enterprise: (3.5/5) on 23 November 2019
All good
City/airport: Aylesbury
Jaydee's rating of their experience of Enterprise: (5/5) on 19 November 2019
Very quick and efficient pick-up / drop -off processes. Car in good condition. Reasonable prices.
RichardP's rating of their experience of Enterprise: (5/5) on 11 November 2019
Friendly and helpful staff large site and offered to pick drop me off on return.
City/airport: Portsmouth
Cheese's rating of their experience of Enterprise: (5/5) on 11 November 2019
Good value, but without the risks of hidden fees and charges you get with the bottom of the market companies. Service was quick, staff were friendly and location is handy.
AbFAB's rating of their experience of Enterprise: (4/5) on 11 November 2019
Excellent service and customer care
Bodprophet's rating of their experience of Enterprise: (5/5) on 4 November 2019
Good
City/airport: Southend
Cornwall's rating of their experience of Enterprise: (5/5) on 4 November 2019
Great staff not such good car very uneconomical
City/airport: Aldershot
Floss's rating of their experience of Enterprise: (5/5) on 3 November 2019
Prompt and friendly
City/airport: Craigavon
Travel chap's rating of their experience of Enterprise: (4/5) on 28 October 2019
Great service, polite and efficient staff, will definitely only hire from them in future.
City/airport: Malaga Airport
dwplease's rating of their experience of Enterprise: (5/5) on 28 October 2019
Very good. Car a bit underpowered but we had gone for a budget model. Good customer care.
City/airport: Malaga
Lily's rating of their experience of Enterprise: (4.5/5) on 24 October 2019
Used them for the past 3 rentals and no issues
City/airport: Motherwell
Scott's rating of their experience of Enterprise: (5/5) on 19 October 2019
Not superb, but better than the others. No pressure to buy extras
City/airport: Toulouse
Nougaro's rating of their experience of Enterprise: (4/5) on 19 October 2019
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