Good value for money however front desk staff were trying to bulley me into purchasing their insurance which was quite expensive. I was also disappointed that rentacar were part of goldcar who I've had issues in the past with but saying that rentacar delivered a good & efficient service which was a pleasant surprise.
Fluddy's rating of their experience of Rentacar:
(4/5) on 30 July 2020
Verified ReduceMyExcess customer
Very good,efficient and polite
City/airport: Nice Airport
Bully's rating of their experience of Rentacar:
(5/5) on 4 October 2019
Bergamo, zmuszono nas do wykupu dodatkowego ubezpieczenia, gdyż pracownik twierdził i przekonywał nas, ze to które mamy w umówie nie obejmuje uszkodzeń zewnętrznych, wypadków, wandalizmu itd. Dzwonilam na infolinie rentalcars i booking,car ale obie były nieczynne; Pracownik straszył nas na wszytskie strony, nie chcieliśmy mieć kłopotu wiec zapłaciliśmy. Pracownik w terminalu albo nie był zbyt dobry z angielskiego, albo tak niechętny w stosunku do nas; obrażał mnie i córkę, która pomagała mi z angielskim (mówi doskonale); Ostatecznie zmuszono nas do zakupu dodatkowego ubezpieczenia, choć chcieliśmy zakupić tylko dodatkowego kierowcę; Obsluga wypożyczalni była tylko na stanowisku na samym lotnisku, dalej musieliśmy iść sami, twierdzili, ze to u nich normalne; szukaliśmy na całym parkingu samochodu w upale przez 20 min; jak już znaleźliśmy zobaczyliśmy, ze wyglądał bardzo zle, silnie zabrudzony a sudoku, uszkodzenia wewnatrz I na zewnatrz; musieliśmy zostawić dzieci, bagaż i chodzić tam i z powrotem do jedynego już pracownika na terminalu, ponieważ nie było nikogo z obsługi, kto z nami zobaczył i podpisałby przekazanie samochodu na parkingu (a był to kawał drogi). Samochod miał tez wiele uszkodzeń zewnętrznych,, gdybyśmy nie mieli ubezpieczenia to w sytuacji kiedy nie było z kim odebrać samochodu i ich spisać stanowiło poważne ryzyko obciążenia nas odpowiedzialnością za to przy zdawaniu samochodu; Ostatecznie pracownik na lotnisku NIE poszedł (mimo próśb) z nami na oględziny samochodu, z łaską i obrarazliwymi tekstami łaskawie podpisał byle jak w końcu kiedy nie odpuszczałam (sam nie chciał, kiedy go prosiliśmy) mój komentarz o stanie samochodu na dokumencie odbioru i tak samo niechętnie i ze złością napisał na jaki adres mailowy mamy mu wyslac zdjecia zrobione przez nas przy odbiorze. Coś koszmarnego, nigdy wcześniej z takim zachowaniem i postawa pracowników wypożyczalni się nie spotkałam, a korzystałam wiele razy.
Anna's rating of their experience of Rentacar:
(1/5) on 28 July 2019
Localauto in Palermo is by far the worst car rental experience we have ever experienced and that we have rented cars almost all over Europe. Before we left, we ordered a car from Enterprize with the highest possible protection at rentalcars. After payment, it automatically referred us to a crazy localauto. When we arrived in Palermo to pick up the car, they forced us to another insurance, which we refused because we already paid one full insurance. After we returned the car in order, clean and without damage, a localauto came to us, walked around the car once without looking at it properly, then pointed to one wheel and said there was a little scratch and it would cost us about 85 euro. We said it wasn't true and we wouldn't sign it and he shrugged and said that it would cost a lot more then. Because we hurried to the plane, we finally signed it, then we can solve it through rentalcars. We have been home for a week and no one has even returned a 500 euro deposit.
Velta's rating of their experience of Rentacar:
(1/5) on 26 July 2019
Good reception. Good vehicle
Bucky41's rating of their experience of Rentacar:
(5/5) on 15 July 2019
Very good service
Billy's rating of their experience of Rentacar:
(5/5) on 16 May 2019
Horrible company waited 2 hrs in some heat to get the car running after the shuttle bus at the airport to get a seat was Terrible.got car a Citroen which broke down phoned centuro to be told help was on route which never turned up left us stranded after 3 hrs the car decided to start but the electrics were not working properly. We got it back to centuro after filling the tank full which didn't register on the gauge due to the electrical problem with the car century didn't want to no about about my brake down or the fuel gauge issue but we're interested in the scratches which were there when we collected the car .we pointed them out on collection to be told they were to small to record so no record was made of them . Anyway all in all a truly awful experience and the bills us for the fuel and the scratches which lead to a very heated argument . Awful company who only wanted to rip us off with no consideration for its customer as long as I am on this earth I will never use them again.
Bingo's rating of their experience of Rentacar:
(1/5) on 26 March 2019
Nice for a day out. A bit pricy but if you want to enjoy a day with the kids you don't want to be dragging them on public transport. Convenient & reliable, would definetly rdcommend to friends & family.
humtum's rating of their experience of Rentacar:
(3.5/5) on 30 October 2017
City/airport: Faro Airport
Dath's rating of their experience of Rentacar:
(5/5) on 30 September 2017
the car was exactly as booked but exiting the airport and returning the vehicle was not straightforward ; a local map would have been useful even though we had our own sat nav.I would also suggest that the rental company enclose details of nearby petrol stations
howardcymru's rating of their experience of Rentacar:
(4/5) on 19 September 2017
It was ok. Not great customer service
Robert's rating of their experience of Rentacar:
(3.5/5) on 2 September 2017
Straight forward booking application. Good budget rental. Car was new, easy to drive and economical. Service at collection and drop off was good, no issues. Booking was done online through the broker Rentacar to reserve vehicle with Europcar.
Roadster's rating of their experience of Rentacar:
(5/5) on 6 August 2017
Cheaper than renting directly with big rental companies. Rentacar used Interrent who in turn used Europcar. Friendly and efficient rep at Interrent with no pressure to buy optional extras. Car provided was almost brand new in pristine condition.
geoffb's rating of their experience of Rentacar:
(4.5/5) on 20 July 2017
Cheaper than renting directly with big rental companies. Rentacar used Interrent who in turn used Europcar. Friendly and efficient rep at Interrent with no pressure to buy optional extras.
Easy to pick up and no hard sales
Driver's rating of their experience of Rentacar:
(4/5) on 30 June 2017
Very good prices and service
Rusty's rating of their experience of Rentacar:
(3.5/5) on 24 June 2017
The hire was OK no real issues except the car hire office closes at lunch time for 1.5hrs
Mike e's rating of their experience of Rentacar:
(4.5/5) on 23 June 2017
City/airport: London city
Hec's rating of their experience of Rentacar:
(3/5) on 23 June 2017
Ted's rating of their experience of Rentacar:
(4/5) on 21 June 2017
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