MalagaCar Reviews

Have you hired a car from MalagaCar recently? Why not submit a review of your experiences to help others?
MalagaCar's Rating:
4.6/5 based on 23 reviews
5 stars
19
4 stars
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1 star
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Car Hire Excess Insurance
Excellent. Well described how to find them. Very professional on pick up and drop off overall a great experience very easy.

City/airport:

Tapasboy's rating of their experience of MalagaCar: (5/5) on 6 July 2024

Verified ReduceMyExcess customer

Efficient, no nonsense service.

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Dave R's rating of their experience of MalagaCar: (5/5) on 24 September 2023

Verified ReduceMyExcess customer

The best hire company I have ever used, and I have used a lot! The transfer was waiting for me right outside the arrivals hall, 2 minutes to the collection depot and most importantly: I was in and out in less than 10 minutes!!! 6 people working on the desks (for 4 customers), absolutely no hard sell of anything, they were happy to accept I had my own Excess policy with RME, they did not do that daft thing where you have to spend 15 minutes going around the car with someone looking for minute scratches and the return process was just handing the keys over and a cursory check you had not run into a lamp post. I will only be booking with this company when flying to Malaga again.

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RevolvingS's rating of their experience of MalagaCar: (5/5) on 8 August 2023

We've been using Malagacar for years. They're an excellent company and always great to deal with. We've never experienced any issues dealing with them.

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Broughty-Ferry-Boy's rating of their experience of MalagaCar: (5/5) on 7 June 2022

Verified ReduceMyExcess customer

Used them for a number of years and they have got better and better. This year's rates were not too bad. The ONLY downside is they have stopped doing a Berlingo, which was ideal for our golf clubs.

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Pilko's rating of their experience of MalagaCar: (4.5/5) on 25 May 2022

Verified ReduceMyExcess customer

Regularly used over the years, always new vehicles, excellent staff and easy to understand terms. No complaints at all - apart from new requirement to leave the car tank full!

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Supahoop's rating of their experience of MalagaCar: (5/5) on 22 January 2022

Verified ReduceMyExcess customer

Have used this car hire company over 20 times now, they offer a great service with no hassle and no hidden extras

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Buster's rating of their experience of MalagaCar: (5/5) on 30 September 2021

Verified ReduceMyExcess customer

Excellent service I’ve used them many times before. Nice clean car. Very competitive rates.

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Howaza's rating of their experience of MalagaCar: (5/5) on 1 August 2021

Verified ReduceMyExcess customer

I have hired lots of cars from malagacar and they have always been fair and professional they don't try to flannel you with fuel policies and except your excess insurance .A good hire car company.

City/airport: Malaga airport

Hank's rating of their experience of MalagaCar: (4.5/5) on 28 September 2019

Verified ReduceMyExcess customer

I’ve always found them to be quick, friendly with no hidden fees, and they reward regulars with discounts

City/airport: Malaga

Wiggles's rating of their experience of MalagaCar: (5/5) on 16 September 2019

Verified ReduceMyExcess customer

Have always been excellent. No hidden costs or deposits. Slightly more expensive than other companies but well worth it as hassle free and short transfer from and too airport.

City/airport: Malaga

Holiday lady's rating of their experience of MalagaCar: (5/5) on 2 September 2019

Verified ReduceMyExcess customer

Very slick, no hidden charges

City/airport: Malaga

grecko's rating of their experience of MalagaCar: (5/5) on 21 July 2019

Verified ReduceMyExcess customer

Alway excellent service, great cars, reasonable rates with no surprises

City/airport: Malaga

Trousers64's rating of their experience of MalagaCar: (5/5) on 28 June 2019

Verified ReduceMyExcess customer

Malaga car hire is superb no tricks or hidden added extras staff are friendly and cars are superb and no tricks with fuel you only put in what you use absolutely superb service

City/airport: Malaga

swanmark's rating of their experience of MalagaCar: (5/5) on 24 June 2019

Verified ReduceMyExcess customer

Very good

City/airport: Malaga

Driver's rating of their experience of MalagaCar: (5/5) on 31 May 2019

Verified ReduceMyExcess customer

Good prices and no hassle when excess insurance declined as I have got my own from reducemyexcess.co.uk Highly recommended and used for about 8 years now.

City/airport: Malaga

Looknofurther's rating of their experience of MalagaCar: (5/5) on 23 March 2019

Verified ReduceMyExcess customer

Having had bad experiences with other rental companies in the past, such as Gold Car and Budget - I researched the car hire companies before travelling last June and found Malagacar.com. The service was smooth, with no problems at all, a good quality car and efficient pick up from the airport. Will use them again when we return to Malaga.

City/airport: Malaga

MBennett's rating of their experience of MalagaCar: (5/5) on 10 March 2019

Verified ReduceMyExcess customer

1. I did not get the car what I wanted to hire, but got another one for doubled price. 2. I did not get the 1100 EUR deposit back despite of number of calls and emails. STAY AWAY FROM THIS COMPANY! UNPROFESSIONAL.

City/airport: Malaga

Jacinta's rating of their experience of MalagaCar: (1/5) on 16 September 2018

Smooth and problem free

City/airport: malaga

JB's rating of their experience of MalagaCar: (4.5/5) on 19 March 2018

Verified ReduceMyExcess customer

I have used this hire company on numerous occasions and have always been treated with respect both on collection and return of the car. I highly recommend this company to anyone wishing to hire a car from Malaga.

City/airport: Malaga

Kwik's rating of their experience of MalagaCar: (5/5) on 23 August 2017

Very good and speedy process. Efficient pickup and return by mini bus to and from terminal and depot.

City/airport: Malaga

Crawley's rating of their experience of MalagaCar: (4/5) on 18 August 2017

Heard numerous horror stories regarding car hire in Malaga, which were confirmed by a couple we met at Luggage Collect who own a property in Spain and hired a car on their many visit. Malaga Car seemed to have relatively positive reviews so we planned for the worst and hoped for the best. Malagacar isn't on site but as we had pre booked got emailed instructions on where and how to find them which was simple enough. They took us on an extremely short shuttle journey to their site just outside the airport. With details in hand, I was preparing myself for the "hard sell" on insurance, which we'd read up on regarding car hire in Malaga in general. Too my surprise there was no hard sell, in fact it wasn't mentioned once! Obviously I had purchased insurance prior to arriving, although this doesn't seem to stop some companies. Once the paperwork was out of the way and paid for we were shown to our vehicle. It wasn't new and had several pre existing scratches and dents but nothing too substantial, still best to make a note of as many as you can see just in case. After surveying the car, photographing all the existing damage I checked my credit card app to see what money had been taken, good job I did as I had been overcharged by approximately €40. I went back in and questioned the overcharging, wasn't sure if it was deliberate or accidental but they quickly refunded the difference and apologised of sorts. The car itself was fine, no issues really apart for the existing damage. Upon returning the car the vehicle was quickly checked, once again I had heard horror stories but not to be. We were then processed quickly onto the shuttle back to the airport. If it wasn't for the overcharging I would rate Malagacar 7 or 8 from the experience I had but they did overcharge and I don't like to think about how difficult it would be to get the difference refunded over the phone or email.

City/airport: Malaga

MCC's rating of their experience of MalagaCar: (2.5/5) on 27 July 2017

Verified ReduceMyExcess customer

The pickup from the airport wasn't entirely clear from the directions given but we managed to figure it out. The bus ride was only a handy 3 minute journey and the paper work was sorted in 10 minutes. The car was completely covered in dents and scratches so I took all round photos, ensuring that the company saw me do this and I made them write the dents on the paperwork as they weren't going to do this. This is the best precaution as I got caught out last year with a well known hire company beginning with 'H', who claimed I had scraped the car when I knew the dent was there on pickup (and even marked on the paperwork). You live and learn, eh? This time, the holiday was great, the car ran great and returning it was easy. I asked if everything was ok with the car and if they wanted to go around it - they didn't seem bothered. So, I assume that, at this stage, all is good - result. I just read Jon, the CEO's, advice and it matches mine: take pictures, badger the staff to write the dents and scratches on the diagram and badger them on the return - it all adds up to a better, stress-free (and cheaper) holiday. Having the RME cover is the cheapest way to get great cover without the car hire staff badgering you for 'only' €40 extra per day. What's not to like? Happy Summer motoring!

City/airport: Malaga

Steve's rating of their experience of MalagaCar: (4/5) on 11 July 2017

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