Hertz
Excellent service. We booked a compact SUV and were given a Buick Encore. Super car to drive. Very friendly service at the collection desk. No fuss but left feeling appreciated and supported! 10/10
I cannot get to speak to a human being and this is very frustrating. There is no way to contact anyone if needed urgently
Generally good performance, clear instructions. Slight delay on return as booth was temporarily unmanned
Very friendly and efficient staff for picking up and dropping the car off
Worked well. Pick up a bit slow
Good but car was damaged and a bit dirty on collection
Really easy collection point, just a few mins walk from the terminal. Took a while to collect the car, but was a new Mokka the chap on the desk was very helpful, running through all the paperwork with me, then when my husband joined us, he refused to talk to me and spoke only to my husband!
All went well with the hire process and the car.
Easy to book and deal with
Excellent in all aspects
Quick and efficient
We were forced to accept an Electric Vehicle after booking a conventional car. Whilst the car was a pleasure to drive, the charging infrastructure is not up to the job. Our last day was ruined due to wasting approximately 3 hours trying to find a charging point that worked with our rental car. We were not alone, everyone we met at various charging points were having the same issue. Hertz/e-motum thank you for wasting our last days holiday.
Car hire person stayed beyond closing time for me to collect car because flight was late
Very good service and a good model of car provided which was spotlessly clean.
Fast, friendly, helpful
Excellent
Very easy pick up and drop off. Helpful, cheerful staff. Car was new and spacious.
Effective top quality service Polite and knowledgeable staff Great upgrade
Nice car, efficient collection and return
Relatively poor service on piack up. Rushed and did not have a porper opportu ity to exmaine the car for defects. Defects listing only emailed to me, im;ossible to review in a dark car park