Very smooth process. Excellent, nearly new vehicle. Great!
City/airport:
JVC's rating of their experience of Hertz: (3.5/5) on 6 June 2020
Verified ReduceMyExcess customer
We had an incident in the car we are still awaiting a garage quote for the repairs which has been requested from Hertz four times now therefore because we don’t have this reduce my excess will not refund the money Hertz have taken. We are stuck in a catch 22 and the policy is useless unless the car hire company give you the paperwork requested. We are very happy with the time and effort put into trying to get our money back.
Cb's rating of their experience of Hertz: (1/5) on 25 April 2020
Slow processing,otherwise OK
George's rating of their experience of Hertz: (4/5) on 25 March 2020
Top class as usual gold service
Philio's rating of their experience of Hertz: (5/5) on 24 March 2020
Fine for what I needed.
POD's rating of their experience of Hertz: (3.5/5) on 23 March 2020
Excellent customer experience; friendly staff, straightforward process
Ian's rating of their experience of Hertz: (4.5/5) on 15 March 2020
Excellent service, don't think I was at the desk for more than 5 minutes before I was in my car!
Claire's rating of their experience of Hertz: (5/5) on 11 March 2020
Always a good car. No hassle pick up and return. Cost maybe a bit more than other companies but I think it’s well worth it.
DKen's rating of their experience of Hertz: (4.5/5) on 8 March 2020
Goid
The Navigator's rating of their experience of Hertz: (4.5/5) on 2 March 2020
Good branch...straightforward experience they didn’t try any nonsense I’ve experienced in the past with other companies or other Hertz branches.
Lordo137's rating of their experience of Hertz: (5/5) on 25 February 2020
Car hired on the spot. No problems and staff very helpful. When returning the car, the office was shut and I could not find anywhere to post the key. The box outside did not have an opening??? However, someone came along eventually and opened the door. He found my paperwork and said they would be adding the extra top up insurance, but I had made it clear I had taken out this extra insurance in the UK. He just said 'oh ok'. Other than that all was fine.
Nessie's rating of their experience of Hertz: (3.5/5) on 19 February 2020
Quick, smooth pick up - drop off
FDZsu's rating of their experience of Hertz: (5/5) on 3 February 2020
Good competetive price, good service on check in and check out. No hidden extras and only a little pressure to buy their insurance.
Soulboy's rating of their experience of Hertz: (4/5) on 30 January 2020
I have used Hertz at Almeria at least four times a year for the past ten years or more. Apart from one occasion, involving a rude member of staff never seen before or since, I have always been completely satisfied. The staff are professional, the queues are short, the car is always at least what was promised (and usually better - an upgrade) and there is no 'hard sell' to spend more or book additional insurance, etc. On the one occasion there was a problem with the car - in a small village 50 miles from Almeria - a guy arrived in a truck within 30 minutes of my phone call and fixed it! The phone call was good - they quickly found an English speaker, even though I thought I can speak reasonable Spanish!). Prices are reasonable - they may not be the lowest, but just read the reviews of other companies that offer 'low' prices, like Goldcar to see what happens - don't be fooled by low 'headline pricing'.
Marcus's rating of their experience of Hertz: (5/5) on 30 January 2020
A very helpful receptionist who explained everything clearly. No hard sell for the 'extras'. Easy checking back in.
Sam's rating of their experience of Hertz: (5/5) on 22 January 2020
Very efficient and professional
Bluebell's rating of their experience of Hertz: (5/5) on 8 January 2020
Good value and customer service. Pickup and drop-off was easy and no hassle.
MarkB's rating of their experience of Hertz: (4/5) on 6 January 2020
Standard hire company. Underpowered car but that is not unusual with car hire.
Macca's rating of their experience of Hertz: (2.5/5) on 5 January 2020
Fine - so long as you have all your documents (driving licence and valid credit card in hirers name). We chose Hertz as they include cover to the the Republic of Ireland whereas Firefly (same company as Hertz but a bit cheaper) charge you £15 for crossing the border. Make sure that you take out separate excess cover to avoid being ripped off at the desk.
Gunner's rating of their experience of Hertz: (4/5) on 3 January 2020
Great value, good service, no sneaky charges!
City/airport: Guildford
Spacecadet78's rating of their experience of Hertz: (5/5) on 30 December 2019
Nice and easy Fast and simple As we are disabled 10/10. Thanks.
City/airport: Bremen
Robert's rating of their experience of Hertz: (5/5) on 6 December 2019
Very easy to deal with, good car
City/airport: Tenerife South airport
Michael's rating of their experience of Hertz: (4.5/5) on 30 November 2019
Excellent. No problems at all.
City/airport: Catania
TI's rating of their experience of Hertz: (5/5) on 26 November 2019
Excellent
City/airport: Orlando
Rico's rating of their experience of Hertz: (5/5) on 19 November 2019
Quick pick up and no messing around with loads of paperwork
City/airport: Shannon
Paddymcc's rating of their experience of Hertz: (4.5/5) on 18 November 2019
If you have any comments or concerns about a review listed here please contact us for assistance.