Rome is very good, but we hired in Naples which is a shambles, all companies it seems, working out of caravans.
City/airport: Naples
Boffert's rating of their experience of Hertz: (3.5/5) on 20 August 2019
Verified ReduceMyExcess customer
Got the car I requested and it was well equipped. Pick up and drop off went smoothly.
City/airport: Montpellier
NV's rating of their experience of Hertz: (4/5) on 18 August 2019
Great service, the typical wait at the counter.
City/airport: Bari, Italy
TimB's rating of their experience of Hertz: (4.5/5) on 17 August 2019
Great service, but quite slow at the desk.
City/airport: Bari, italy
Timh's rating of their experience of Hertz: (4.5/5) on 17 August 2019
Smooth process, though didn't get a hybrid as per original order
City/airport: Chicago O'hare
AJ's rating of their experience of Hertz: (4.5/5) on 11 August 2019
Hertz were very efficient no problems
City/airport: Bilbao
Simon's rating of their experience of Hertz: (4.5/5) on 10 August 2019
First class, great car, no issues no problem on return. Never had a problem with Hertz yet, recommended!
City/airport: Palma
PhilW's rating of their experience of Hertz: (5/5) on 9 August 2019
Fast, efficient check out and check in with very little wait time. Clean, low Mileage car of exactly the type/class booked.
City/airport: Nice airport
NiceCarUser's rating of their experience of Hertz: (5/5) on 8 August 2019
Good service but bit expensive
City/airport: Stansted
Cestina's rating of their experience of Hertz: (3.5/5) on 7 August 2019
Picking up the car at Catania Airport a nightmare was a nightmare We arrived with a about 12 people in queue before us 90 minutes later we got to the front as the hertz customer agents basically took 30 minutes to book each customer in. Seemed they were more interested in selling additional insurances rather than booking customers in Then it was a 5 minute walk to the car pound to find all the scratches and bumps not properly recorded on the condition sheet I will have to think hard about using them again
City/airport: Catania
Matty's rating of their experience of Hertz: (2/5) on 4 August 2019
So helpful on both occasions I have rented from them. Nothing was too much trouble.
City/airport: Munich Airport
DORO's rating of their experience of Hertz: (5/5) on 4 August 2019
Efficient, polite and flexible
City/airport: Verona
Clive's rating of their experience of Hertz: (4/5) on 2 August 2019
Car popped tyres through no fault of my own, they gave me a replacement car the next day. Charged me over £1000 extra for damages which I disputed
City/airport: Lyon Airport
Ys's rating of their experience of Hertz: (4/5) on 30 July 2019
Booking collection and return were undertaken politely, efficiently without issue or delay.
City/airport: Manchester, Stretford.
Cmc's rating of their experience of Hertz: (4/5) on 23 July 2019
Very nice car for the price paid as we got a nice free upgrade to a better car which was a wonderful surprise!
City/airport: Düsseldorf (Weeze)
Martinsw2's rating of their experience of Hertz: (5/5) on 19 July 2019
Good service
City/airport: Jerswy
Jon's rating of their experience of Hertz: (4.5/5) on 8 July 2019
The process to collect the car was very inefficient and took far too long. We had to queue for well over an hour.
City/airport: Rome / Fiumicino Airport
Micky's rating of their experience of Hertz: (1/5) on 7 July 2019
Good car, expensive one way rental fee, company gave the wrong address (defunct) for return in Athens.
City/airport: Kalamata
Brettoz's rating of their experience of Hertz: (4/5) on 5 July 2019
Very helpful staff and customer service.
City/airport: Nice railway station
Ted's rating of their experience of Hertz: (4/5) on 4 July 2019
Excellent friendly service
City/airport: Malaga
Ianb's rating of their experience of Hertz: (5/5) on 25 June 2019
Very competitive price for a very nice car. It was one of the best cars I’ve ever hired in Greece. Easy pick up and drop off process in the centre of Zakynthos town.
City/airport: Zakynthos
Fads54's rating of their experience of Hertz: (4.5/5) on 11 June 2019
Quick and easy. However a charge or £35 to get my car because of flight delays. This was out of my control and therefore unfair.
City/airport: Bristol
Emsie's rating of their experience of Hertz: (3/5) on 9 June 2019
Great friendly service. Simple, great car
City/airport: Toulouse
Paddy's rating of their experience of Hertz: (5/5) on 9 June 2019
Hired from Ikos Resorts via hertz. Picked up at hotel. Part of hotel group mini experience. So far excellent service from both Ikos and hertz.
City/airport: Hotel
Honest john's rating of their experience of Hertz: (4.5/5) on 7 June 2019
We hired a car for a French holiday, but our plans changed so we cancelled it well within time. Ive been chasing them to return our £300 with little success, today they have added another £512. If you want to be ripped off use Hertz
City/airport: France
DaveinHants's rating of their experience of Hertz: (1/5) on 5 June 2019
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