SCAM RENTAL COMPANY WITH ZERO CUSTOMER SERVICE 1. The advertised price is not the actual price, there is an extra hidden refuelling charge of €30. Lovely 2. When picking up the car the staff member did not check the car for damage, even though I checked it myself I'm no expert so I did not notice a tiny 1cm scuff on the back bumper near the boot. When we returned the car 2 staff members spent 15min checking every inch of the car for damage. They found this tiny scuff and then proceeded to charge me €180 for the damage. I never even opened the boot, this damage was clearly caused by luggage. Thanks a lot 3. The €2000 deposit which was blocked on my credit card was never unblocked, which I found out only 2 weeks later when my card was being declined even though spending was no where near the limit. Called the office and of course no one speaks English. When I finally explained what is the problem the staff member basically said "I have client call later" and hung up the phone. Fantastic SCAM RENTAL COMPANY WITH ZERO CUSTOMER SERVICE
City/airport: Santiago de Compostella
Timmy's rating of their experience of Drivalia: (1/5) on 18 August 2018
Newish car. Return inspection carried out within minutes of return and no problems.
City/airport: Alicante
Dave's rating of their experience of Drivalia: (4.5/5) on 10 October 2017
Verified ReduceMyExcess customer
Good car hire company would use again
Fire86's rating of their experience of Drivalia: (4.5/5) on 22 September 2017
Very helpful. and to the point
City/airport: Girona
Cheapskate's rating of their experience of Drivalia: (4/5) on 14 September 2017
With buying my own excess policy I saved over £100 off the main car hire company's charge. Totally recommend this company.
City/airport: Palma
Splatter's rating of their experience of Drivalia: (5/5) on 29 August 2017
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