PLEASE PLEASE PLEASE READ THIS PLEASE PLEASE PLEASE READ THIS. Don’t ruin your holiday before it starts. I honestly think that if Hell has a car hire company in it then it would be Delpaso. Even queuing up I was getting worried. Listening to the conversations. One family in one corner arguing with them about money taken from their account and others, one after the other, being forced into paying for the extra insurance of 185 euros. Staff were saying that any mark or scratch of any kind would be chargeable. Signs overhead saying it would cost 600 euros for a replacement window screen and other signs saying it takes half an hour to return a car so they can examine it. When we finally got to the desk, by now very worried, we told a scary woman we didn’t want their insurance. Her response was to say that my husbands card was not working (even though we successfully used it immediately before and after arriving there) and she wouldn’t take my card (even though the card number etc was the same). She refused to give her name just told us to go away and no we couldn’t have our money back and if we had a problem with that to contact DoyouSpain our broker. So we had no car, we lost 110 euros and there were queues of people everywhere. What a horrible start to a holiday. Nasty, nasty people.
DELPASO, NASTY, NASTY, NASTY's rating of their experience of Delpaso:
(1/5) on 3 April 2018