Budget Reviews

Have you hired a car from Budget recently? Why not submit a review of your experiences to help others?
Budget's Rating:
4.0/5 based on 269 reviews
5 stars
149
4 stars
66
3 stars
25
2 stars
9
1 star
20
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Car Hire Excess Insurance
It was not made clear that anyone over 75 requires a doctor's letter to rent a vehicle with them.

City/airport:

Bneebear's rating of their experience of Budget: (3.5/5) on 7 July 2025

Verified ReduceMyExcess customer

Quick and easy process to hire online, car choice was somewhat limited on our arrival, as a result we had to choose a smaller model than anticipated

City/airport:

Sandie's rating of their experience of Budget: (4.5/5) on 6 July 2025

Verified ReduceMyExcess customer

Very difficult to get in and out of car park due to severe road closures

City/airport:

Keith's rating of their experience of Budget: (4/5) on 1 July 2025

Verified ReduceMyExcess customer

Efficient at collection and drop off. No issues. Car brand new and clean

City/airport:

Holiday driver's rating of their experience of Budget: (5/5) on 28 June 2025

Verified ReduceMyExcess customer

Smooth collection and drop off

City/airport:

Lozza's rating of their experience of Budget: (4.5/5) on 27 June 2025

Verified ReduceMyExcess customer

We booked via booking.com and used budget who were great, helpful and efficient

City/airport:

Shuv's rating of their experience of Budget: (5/5) on 25 June 2025

Verified ReduceMyExcess customer

Great friendly staff excellent quick service. nice car.

City/airport:

She's rating of their experience of Budget: (5/5) on 20 June 2025

Verified ReduceMyExcess customer

Pre-booked a rental but on arrival was unable to rent because Budget required further documentation due to my age being over 76. This may be hidden in the small print but despite having had to provide my age in advance during booking, there was no mention of any additional documentation requirements in their emails.

City/airport:

Terry's rating of their experience of Budget: (1/5) on 17 June 2025

Verified ReduceMyExcess customer

Excellent pick up service but lengthy drop off procedure.

City/airport:

Andi's rating of their experience of Budget: (4/5) on 15 June 2025

Verified ReduceMyExcess customer

No problems with the car but a bit hard to find the company when you leave the airport

City/airport:

Freddo's rating of their experience of Budget: (5/5) on 14 June 2025

Verified ReduceMyExcess customer

Pick up was quick and easy, but they required £1300 deposit rather than the £1200 the email stated.

City/airport:

Nick M's rating of their experience of Budget: (3/5) on 11 June 2025

Verified ReduceMyExcess customer

Good service. Quick and easy at pick up and returns.

City/airport:

Moll's rating of their experience of Budget: (4.5/5) on 10 June 2025

Verified ReduceMyExcess customer

Excellent friendly service. Both collection and return were speedily done.

City/airport:

Form Filler's rating of their experience of Budget: (5/5) on 8 June 2025

Verified ReduceMyExcess customer

On arrival at the desk they said we needed to pay several hundred pounds despite us having paid in full via booking.com. The rep made out it was all very confusing and he couldn't see where the discrepancy came from but he would charge us the money and then query it with his manager tomorrow. I held my ground and eventually we got to see the detailed booking he was working from and it included collision damage waiver which I had expressly declined. It took maybe half an hour, was very stressful and I wonder whether they were just trying it on or whether this was a specific policy to add it on and hope people just pay it. Left a bad taste. The rest of the rental was all good.

City/airport:

Romania rip off's rating of their experience of Budget: (1/5) on 6 June 2025

Verified ReduceMyExcess customer

Very poor experience. Agent added additional insurance products into rental agreement without properly explaining. Beware - they ask you to sign an agreement in French, so make sure you ask them exactly what you are signing for (even if prepaid).

City/airport:

CanadaJim's rating of their experience of Budget: (1/5) on 5 June 2025

Verified ReduceMyExcess customer

Great experience with Budget at Cork airport, friendly helpful staff, easy to find car & return, no issues at all would definitely use again

City/airport:

AngD's rating of their experience of Budget: (5/5) on 5 June 2025

Verified ReduceMyExcess customer

Good, they didn't quibble over Excess Policy, Car had quite a lot of minor damage but perfectly okay over 400Km. No fuss collection or return.

City/airport:

Derek's rating of their experience of Budget: (3.5/5) on 30 May 2025

Verified ReduceMyExcess customer

Very quick, helpful staff

City/airport:

Buff's rating of their experience of Budget: (4.5/5) on 27 May 2025

Verified ReduceMyExcess customer

All went smoothly with no issues.

City/airport:

Keith's rating of their experience of Budget: (5/5) on 26 May 2025

Verified ReduceMyExcess customer

Excellent friendly customer service. I also got an upgrade. Would recommend.

City/airport:

PC's rating of their experience of Budget: (5/5) on 16 May 2025

Verified ReduceMyExcess customer

Easy to book, friendly staff and clear information.

City/airport:

tammieb's rating of their experience of Budget: (5/5) on 13 May 2025

Verified ReduceMyExcess customer

Worthwhile to point out to its representative what defects the vehicle has before enjoying your rental vehicle.

City/airport:

Rocking Robin's rating of their experience of Budget: (4.5/5) on 10 May 2025

Verified ReduceMyExcess customer

Booked through BA as a combined flight and car hire bundle. On collecting the car I was told that the car we had hired did not have GPS as a ruse to get us to pay for an upgrade. I refused the upgrade and of course the car we hired had satnav as it only had 600km on the clock. Got charged numerous taxes and location surcharge (no idea why this surcharge) so as per usual ended up paying far more than I thought I would

City/airport:

Roamie's rating of their experience of Budget: (3/5) on 9 May 2025

Verified ReduceMyExcess customer

Efficient and friendly

City/airport:

Christine's rating of their experience of Budget: (5/5) on 6 May 2025

Verified ReduceMyExcess customer

Relatively quick servicing you use pre check in and didn’t try to oversell add ons

City/airport:

ShazzaH's rating of their experience of Budget: (4/5) on 29 April 2025

Verified ReduceMyExcess customer

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