Simple booking process through British airways executive club. Very helpful and friendly local staff. Clean car exactly as described with an option to upgrade if I wanted. Simple pick up and drop off.
City/airport: Pisa airport
Simon's rating of their experience of Budget: (5/5) on 11 August 2019
Verified ReduceMyExcess customer
Didn't make clear the extras in top of original quote.
City/airport: Faro Airport
WendyW's rating of their experience of Budget: (2.5/5) on 7 August 2019
had to change driver then was told only he could use a credit card as he did not have one had to buy full amount of insurance 44
City/airport: knock
john's rating of their experience of Budget: (1.5/5) on 7 August 2019
Friendly pleasant service
City/airport: Bratislava
MB's rating of their experience of Budget: (4.5/5) on 4 August 2019
It was quick n efficient
City/airport: Dubai international airport
Hamza khalid's rating of their experience of Budget: (4/5) on 21 July 2019
Efficient and friendly staff.
City/airport: Bordeaux
Francophile.'s rating of their experience of Budget: (4.5/5) on 16 July 2019
Good price, really friendly and helpful staff, quick processes. Only down side the car itself was a little worn - a number of bumps and scrapes. But it was comfortable and economical so no real complaints
City/airport: Belfast International
Belfast 2019's rating of their experience of Budget: (4/5) on 14 July 2019
Great service and very helpful with getting the luggage into the car Smooth service and very organised
City/airport: Paphos
Mudge's rating of their experience of Budget: (5/5) on 10 July 2019
Budget were fast and efficient. Nice new car, too
City/airport: Ireland West Airport Knock
Guinness Boy's rating of their experience of Budget: (5/5) on 29 June 2019
Informative and Efficient. Good quality cars
City/airport: Dublin
setter's rating of their experience of Budget: (4/5) on 24 June 2019
very happy with budget car hire,,,no hard sell on anything ,,asked if i wanted any added insurance i said no as i have it and they said that`s fine,,,spoke to other people where i stayed and they used different company`s and some still made them have there insurance even though they said they already had it so 10 out of 10 to budget car hire for no hard sell,, car was only a few weeks old and we were more than pleased with it,, staff were nice and helpful,, would use budget car hire again no problem...
City/airport: granada
pete's rating of their experience of Budget: (5/5) on 21 June 2019
Really good service,helpful staff and a great little car.
City/airport: Belfast
Lol's rating of their experience of Budget: (5/5) on 17 June 2019
Excellent. Easy to find. Quick service.
City/airport: belfast international
wk's rating of their experience of Budget: (5/5) on 12 June 2019
Very easy to deal with and I had no issues. I first had a booking with Easyrent but after reading the terrible reviews of that company I decided to change to a more reliable company and I am happy it all went well.
City/airport: manchester train station
Sandero's rating of their experience of Budget: (4.5/5) on 12 June 2019
very friendly and efficient
City/airport: belfast
bedders's rating of their experience of Budget: (4.5/5) on 11 June 2019
smooth process
City/airport: zakynthos
pete's rating of their experience of Budget: (4.5/5) on 10 June 2019
Excellent service very efficent
City/airport: London Standstead
Kerrbear's rating of their experience of Budget: (4.5/5) on 10 June 2019
Excellent, speedy service with great car selection and on airport collection
City/airport: Larnaca
SaintDPC's rating of their experience of Budget: (4.5/5) on 10 June 2019
Easy pick up at airport and drop off
City/airport: Milan
Tab's rating of their experience of Budget: (4/5) on 8 June 2019
Two problems: 1. Low battery warning on the keycard. It was the only means of entry and starting of the car. Had to go to YouTube to discover how to change the battery. I would have been stranded had I not done so. Budget should have picked this up before handing me the car. 2. Understandedly there were longish queues at the pick up. This was not the problem. It was not obvious that one needed to selected a ticket to acquire a place in the queue. The monitor displayed the ticket number being processed and the preceding numbers that had been processed. What it needed to show is where you were in the queue. I was quite happy to wait the 20 to 25 mins if I knew that's what it was.
City/airport: Lisbon
Scruffy's rating of their experience of Budget: (3/5) on 4 June 2019
Poor quality car. Bit old and beaten up. Abs and engine management dashboard warning lights came on after not very many miles.
City/airport: Shannon
Wevs's rating of their experience of Budget: (2/5) on 3 June 2019
Ok but as all Spanish car hire companies trying their very best to get more money from you
City/airport: Las Palmas
Dusty's rating of their experience of Budget: (4.5/5) on 2 June 2019
Car suited our needs. Picking it up was confusing - their ticketing system sent 3 numbers to the same service desk at the same time. Everything else was ok.
City/airport: Faro airport
Si's rating of their experience of Budget: (4/5) on 1 June 2019
The checkin process was very bad, although the car received was in a good condition and overall rental was satisfactory. We waited almost 2 hours to get our car at the Bologna airport. Firstly, even though there are clear signs for different car companies (eg Avis, Busget, etc), there is only queue with ticketing system. However, there is no sign that you need to get a ticket and lots of people, us included, stand in the queue into their rental company’s desk to then realise they needed a ticket! Secondly, the workers were very slow with paperwork.
City/airport: Bologna
dmpv's rating of their experience of Budget: (3/5) on 26 May 2019
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