Easy to arrange, did not need to use as no damage to car.
City/airport: Belfast international airport
Jackie's rating of their experience of Budget: (5/5) on 13 January 2020
Verified ReduceMyExcess customer
Great efficient and quick service. No pushy sales stuff and nice new clean car
City/airport: Belfast City Airport
DavyWavy's rating of their experience of Budget: (4.5/5) on 7 January 2020
Adequate
City/airport: Knock
Alan H's rating of their experience of Budget: (2.5/5) on 6 January 2020
It is quick to buy online. Email confirmation was sent immediately. No hassle. However, i am not sure how good they are when it comes to claimimg. I bought the insurance excess for peace of mind and it is definately cheaper than buying from the car hiring co.
City/airport: Dublin
Ohdear's rating of their experience of Budget: (4/5) on 6 January 2020
Efficient but car was smaller than expected.
City/airport: Gothenburg Airport
Jozef's rating of their experience of Budget: (3/5) on 3 January 2020
very slow to actually complete process at desk when collecting car
City/airport: cape town
knarf's rating of their experience of Budget: (3.5/5) on 26 December 2019
When we arrived at the desk at airport the staff member was very polite and explained all the details of our hire car would recommend a visit and use the hire company
City/airport: Belfast international
Laza's rating of their experience of Budget: (5/5) on 10 December 2019
Price cheap. Customer service nil. Avoided eye contact, no greeting and no attempt to rectify issues when Brought up.
Padsyer's rating of their experience of Budget: (2.5/5) on 9 December 2019
Quick and easy service
Traveller's rating of their experience of Budget: (4.5/5) on 15 November 2019
Really easy and no problem at all.
City/airport: Bristol
Delta94's rating of their experience of Budget: (5/5) on 14 November 2019
Asked at desk when collecting car if they offered a fuel option so I could pay for tank of gas and return it empty. They said yes so I duly paid the extra. Returned car nearly empty and when I returned back to UK get a final statement through from Budget and find they have charged me a refuelling levy! Have argued the toss with them for the last 7/8 months and even giving them photographic proof of payment they refuse to refund the levy and now simply do not answer my emails. Do not touch this lot with a barge pole they are robbers!
City/airport: Auckland
Geordie traveller's rating of their experience of Budget: (1/5) on 7 November 2019
Friendly staff, reasonably priced but very basic car with lots of marks on the body.
JB's rating of their experience of Budget: (3/5) on 30 October 2019
Not the best, could not provide the exact sized car ordered and took ages to get back a refund due from them.
City/airport: Truro
Mazdaman's rating of their experience of Budget: (3/5) on 27 October 2019
Simple to book. Easy pick up. No hard sale of extra insurance. Simple drop off and check over of car. Car as expected and in good condition. No problems.
City/airport: Splir
Cauliflowerhead's rating of their experience of Budget: (4.5/5) on 26 October 2019
Nice car. Friendly service.
City/airport: Nice airport
Feste's rating of their experience of Budget: (5/5) on 14 October 2019
Helpful at airport in directing to pick up, I asked for a satnav, which I paid extra for, however there was one in the car, so i would check the car first in future. Otherwise a smooth process
City/airport: Dublin airport
Lizard's rating of their experience of Budget: (3.5/5) on 13 October 2019
Smooth pick up and friendly staff at airport and also at the pick up compound for hire cars. Provided with a USB adaptor as we had forgotten ours as presumed car would have Bluetooth. On return we popped keys in letterbox as directed as it was an early flight.
City/airport: West Ireland Knock
Jesusmonkey's rating of their experience of Budget: (4/5) on 8 October 2019
Good service. No aggressive selling at airport.
City/airport: Palma
Pabs's rating of their experience of Budget: (4/5) on 6 October 2019
Very helpful and professional on arrival at the airport. Quickly dealt with and on my way..
City/airport: jersey
Xss's rating of their experience of Budget: (4.5/5) on 5 October 2019
Very friendly and efficient pick-up and drop-off. Car was extensively scratched with minor dents and broken light lenses but was clean and everything worked well
City/airport: Heraklion
Peter's rating of their experience of Budget: (4/5) on 30 September 2019
Quick and efficient.
Terry's rating of their experience of Budget: (4.5/5) on 29 September 2019
Good friendly prompt service
City/airport: Rhodes
French's rating of their experience of Budget: (4.5/5) on 20 September 2019
Tried to get me to buy their waivers, I politely refused. Despite that, in the end all good. Returned car in a good condition and was not charged anything extra.
City/airport: Rekyavik
Victor's rating of their experience of Budget: (4.5/5) on 18 September 2019
Everything excellent and straight forward
City/airport: CHania
Stevie's rating of their experience of Budget: (4.5/5) on 17 September 2019
Very good service, polite and efficient, clean modern and fashionable car. Good features included without charge such as parking sensors. Easy drop of service- no complaints would use again
City/airport: Menorca airport
Shelby's rating of their experience of Budget: (5/5) on 15 September 2019
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