Alamo Reviews

Have you hired a car from Alamo recently? Why not submit a review of your experiences to help others?
Alamo's Rating:
4.0/5 based on 93 reviews
5 stars
26
4 stars
6
3 stars
0
2 stars
1
1 star
6
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Excellent and quick pick up and drop off procedure.Representative walked around car with me to ensure no issues.Only snag was no water in wiper was reservoir.

City/airport: Palma ,Majorca

Flyboy's rating of their experience of Alamo: (4.5/5) on 20 August 2019

Verified ReduceMyExcess customer

Desk unmanned when we arrived Car dirty(advised by rep) Dents on most panels Front tyres completely bald (Will complain to Alamo about this) Very poor car

City/airport: Perpignan

Slim's rating of their experience of Alamo: (1/5) on 13 August 2019

Verified ReduceMyExcess customer

Booked through Auto Europe - presented document - and rest was quickly processed and on way with minimum fuss

City/airport: Bordeaux

pj's rating of their experience of Alamo: (5/5) on 13 August 2019

Verified ReduceMyExcess customer

At pick up and drop off, the Alamo staff created a reassuring atmosphere. There was no hard sell of additional insurance. A video of the initial state of the car was emailed at pickup. I have the impression they are not out to rip you off. This is the feeling you want to have on picking up the car. There was no fuss when it was returned.

City/airport: Keflavik

Jim's rating of their experience of Alamo: (4.5/5) on 10 August 2019

Verified ReduceMyExcess customer

Car was fine and we had no problems. However the manner of the person who looked over the car when we returned it was extremely rude and uncommunicative. He implied we would have to pay for some damage which was there prior to hire.Thankfully we sorted this out at the main desk without charge but it was a stressful inconvenience after a long drive. Also the fault, a tyre issue was potentially dangerous and, having been previously registered, should have been rectified before being hired to anyone else.

City/airport: Vancouver

Anonymous's rating of their experience of Alamo: (2/5) on 10 August 2019

Verified ReduceMyExcess customer

Great. Good quality car, very straightforward paperwork and processing at both ends, and excellent price. Very happy.

City/airport: Faro airport

MHW22's rating of their experience of Alamo: (5/5) on 9 August 2019

Verified ReduceMyExcess customer

No problems collecting- friendly helpful staff!

City/airport: Dinard

Axel F's rating of their experience of Alamo: (4.5/5) on 7 August 2019

Verified ReduceMyExcess customer

Efficient and prompt car pick up and drop off

City/airport: Bristol

Cheeky man's rating of their experience of Alamo: (4.5/5) on 4 August 2019

Verified ReduceMyExcess customer

Very flexible and helpful. Switched us to a bigger car to accommodate cases at no extra cost. Pick up and drop off very quick and simple.

City/airport: Palma

James's rating of their experience of Alamo: (4/5) on 2 August 2019

Verified ReduceMyExcess customer

I had no reason to make a claim as car was returned undamaged and with no basis for a claim. The Alamo attendant took the car back with no reservations. The policy gives me some peace of mind and I hope never to discover whether that peace of mind is not well; founded.

City/airport: Heathrow

jfh's rating of their experience of Alamo: (4.5/5) on 1 August 2019

Verified ReduceMyExcess customer

Helpful and polite staff

City/airport: Liverpool

Golfarthur's rating of their experience of Alamo: (4.5/5) on 21 July 2019

Verified ReduceMyExcess customer

Very helpful. Pleasant staff. No probs on return. Would use again

City/airport: Basel

Kingofscotland's rating of their experience of Alamo: (4.5/5) on 17 July 2019

Verified ReduceMyExcess customer

Fine and polite

City/airport: Geneva

AshTree's rating of their experience of Alamo: (4/5) on 17 July 2019

Verified ReduceMyExcess customer

The whole experience was very easy and smooth. The staff were friendly, the car was great.

City/airport: Copenhagen

Hazey's rating of their experience of Alamo: (5/5) on 16 July 2019

Verified ReduceMyExcess customer

Excellent customer service and a great vehicle which met our needs

City/airport: Bergerac

James's rating of their experience of Alamo: (5/5) on 14 July 2019

Verified ReduceMyExcess customer

Excellent pickup and drop off at Palma airport. Courteous and friendly staff. No problems with car.

City/airport: Palma

Wilma's rating of their experience of Alamo: (4.5/5) on 14 July 2019

Verified ReduceMyExcess customer

Friendly service in English. Car in good condition but very dusty. Did not get full to full petrol tank as requested. Had to estimate 5/8 full for ourselves. Alamo gained!

City/airport: Bergerac

Euan's rating of their experience of Alamo: (4/5) on 11 July 2019

Verified ReduceMyExcess customer

Excellent service Easy and quick both on arrival and when departing Well informed throughout

City/airport: Bergerac

jambon's rating of their experience of Alamo: (4.5/5) on 24 June 2019

Verified ReduceMyExcess customer

Very good, easy pick up at Airport. Polite staff, upgraded to new larger car, full to full fuel policy, unlimited miles. Very professional service, electronic paperwork. Staff can be scarce on return but there is the keysafe - but It is always preferable to be able to check the car back in personally where vast deposits are invoved...

City/airport: Rennes

London Calling's rating of their experience of Alamo: (5/5) on 21 June 2019

Verified ReduceMyExcess customer

Very happy with Alamo. The checking out of the rental car was quite slick and not too much of a wait. The car was checked over with me and any damage was photographed by the rep and recorded on his ipad. My car was upgraded free of charge to an automatic. In all, can highly recommend Alamo

City/airport: Bordeaux

Brimar's rating of their experience of Alamo: (5/5) on 20 June 2019

Verified ReduceMyExcess customer

Pickup was quick and easy. Good vehicle. Easy drop off

City/airport: manchester

Nissanuser's rating of their experience of Alamo: (4.5/5) on 13 June 2019

Verified ReduceMyExcess customer

Great service! Car delivered in immaculate condition

City/airport: Dubliy

Dom C's rating of their experience of Alamo: (5/5) on 10 June 2019

Verified ReduceMyExcess customer

Great service very quick

City/airport: Palma

The White's rating of their experience of Alamo: (4.5/5) on 4 June 2019

Verified ReduceMyExcess customer

The service as usual was excellent and a top quality car was provided

City/airport: Malaga

Telboy's rating of their experience of Alamo: (5/5) on 27 May 2019

Verified ReduceMyExcess customer

Great service

City/airport: Luton

Mike's rating of their experience of Alamo: (5/5) on 20 May 2019

Verified ReduceMyExcess customer

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