Avis Reviews

Have you hired a car from Avis recently? Why not submit a review of your experiences to help others?
Avis's Rating:
4.1/5 based on 326 reviews
5 stars
182
4 stars
94
3 stars
26
2 stars
4
1 star
20
Save money on your car hire! Get the best cover for your
Car Hire Excess Insurance
Bog standard !

City/airport:

Wolfram's rating of their experience of Avis: (2.5/5) on 7 May 2024

Verified ReduceMyExcess customer

Apex actually though it is now part of Avis someone told me.

City/airport:

Fred's rating of their experience of Avis: (3.5/5) on 18 March 2024

Verified ReduceMyExcess customer

Only thing's wrong was a rear tyre partially worn on outer edge . Wipers very noisy. . The lady at the desk was very nice on pick up

City/airport:

Patrick's rating of their experience of Avis: (4.5/5) on 7 March 2024

Verified ReduceMyExcess customer

Very helpful and efficient providing me with a comfortable vehicle Thank you very much to Nadine for helping me with my last minute policy queries and extension

City/airport:

KO's rating of their experience of Avis: (4.5/5) on 3 March 2024

Verified ReduceMyExcess customer

Car could have been cleaner.

City/airport:

Pagey's rating of their experience of Avis: (4/5) on 29 February 2024

Verified ReduceMyExcess customer

Smooth pick up and drop off. Easy to manage in app.

City/airport:

Twosh's rating of their experience of Avis: (5/5) on 10 February 2024

Verified ReduceMyExcess customer

They didn’t accept the policy, they demanded an extra 36 euro a day or pay 2,000 euro. A wasted policy with remove my excess and a wasted car hire

City/airport:

Disgruntled's rating of their experience of Avis: (1/5) on 18 January 2024

Verified ReduceMyExcess customer

The Quickpass registration is brilliant. All details sorted before arrival at avis desk. Walked in, was expected, given my key and went out to car all in less than a minute. And a very good car. Will definitely use avis again. Highly recommended.

City/airport:

Maxdog's rating of their experience of Avis: (5/5) on 17 October 2023

Verified ReduceMyExcess customer

Quick and efficient, both on pick up and return. Good quality car.

City/airport:

JamesH's rating of their experience of Avis: (5/5) on 13 October 2023

Verified ReduceMyExcess customer

Excellent service. Fast exit from the airport.

City/airport:

DeanR's rating of their experience of Avis: (5/5) on 30 September 2023

Verified ReduceMyExcess customer

No problems at all. Friendly staff.

City/airport:

Kazza's rating of their experience of Avis: (5/5) on 18 September 2023

Verified ReduceMyExcess customer

very long wait to collect car. They did not have the car I had ordered and gave me an "upgrade" to a car I did not want (I told them but that was all that they could offer). Returning the car was very smooth.

City/airport:

DavidW's rating of their experience of Avis: (2.5/5) on 23 October 2022

Verified ReduceMyExcess customer

Really helpful on collection and thanks to Bernadette for her help . It would have helped to have far better drop off instructions which we had to find from the web as it was a one way rental. We had a Honda CRV and it was very good.

City/airport:

Crvhirer's rating of their experience of Avis: (4/5) on 16 October 2022

Verified ReduceMyExcess customer

Quick and friendly. I would recommend them

City/airport:

Rich's rating of their experience of Avis: (5/5) on 13 October 2022

Verified ReduceMyExcess customer

I realised, two days into the holiday, that they had signed me up for 'fuel up front' where you pay them for a full tank of petrol so that you don't have to fill the tank before drop off. I didn't have the energy to phone them but complained at drop off and they made me a very favourable offer which I accepted.

City/airport:

David G's rating of their experience of Avis: (4/5) on 11 October 2022

Verified ReduceMyExcess customer

Very straight forward

City/airport:

Wheels's rating of their experience of Avis: (4.5/5) on 10 October 2022

Verified ReduceMyExcess customer

A good start to the booking, in that the queue was very short to pick up the car, unfortunately however they didn’t have the car we had ordered, so they offered us an upgrade, which was appreciated, until they told us we would had to pay extra for this. They quickly retracted the demand for extra money after we complained to the manager. Once we agreed to take the car, I spent 10 minutes taking detailed photos and videos of the car inside and out, as from experience car hire firms will try to pin damage already on the vehicle on you when you return tue car. I wasn’t wrong, the car return guy found a teeeny tiny scratch on the bumper and said it was isn’t there when they gave me the car. I showed him a picture of the bumper that proved him wrong and he relinquished his claim. All in all, Avis isn’t bad and there are a lot worse out there, but you must take detailed pictures of the car inside and out on collection, or they will have you for damage you maybe didn’t do.

City/airport:

Richard's rating of their experience of Avis: (2.5/5) on 8 October 2022

Verified ReduceMyExcess customer

had to queue for 55 mins at the collection desk

City/airport:

jim's rating of their experience of Avis: (3/5) on 4 October 2022

Verified ReduceMyExcess customer

Very good and quick service

City/airport:

Blue Bandit's rating of their experience of Avis: (5/5) on 22 September 2022

Verified ReduceMyExcess customer

Great experience from booking online, though pick up and then return. Especially appreciated the smiling service by the staff at the airport.

City/airport:

JCaswell's rating of their experience of Avis: (5/5) on 19 September 2022

Verified ReduceMyExcess customer

Smooth and straightforward. No fuss/pressure/scare stories to buy their own insurance (a relief after my last experience with a competitor company). Easy out-of-hours drop off.

City/airport:

AG's rating of their experience of Avis: (4/5) on 19 September 2022

Verified ReduceMyExcess customer

The AVIS preferred service is quick and simple and no hard sell on the add ons. Have found this to be the case with AVIS wherever I have hired cars in Europe

City/airport:

Pugliah adventured's rating of their experience of Avis: (4.5/5) on 19 September 2022

Verified ReduceMyExcess customer

Very good. Upgraded us to a much better car without being ask to or requested. New, or almost new cars in excellent condition and fully cleaned.

City/airport:

Maverick59's rating of their experience of Avis: (4/5) on 18 September 2022

Verified ReduceMyExcess customer

Not impressed.

City/airport:

philip's rating of their experience of Avis: (2.5/5) on 16 September 2022

Verified ReduceMyExcess customer

A TOTAL DISGRACE OF A COMPANY. Car was paid upfront in full before collection. They charged me £116 for a deposit which I’m still waiting fo get back. On return they wanted to charge me again for something which they couldn’t explain. I refused. Total joke of a company wanting to rip of customers.

City/airport:

Dazza's rating of their experience of Avis: (1/5) on 1 September 2022

Verified ReduceMyExcess customer

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